If you need to arrange a funeral for a loved one, let us help with what happens next.
What happens next

We’re here to help

The guide below will explain the various elements you need to know about in order to arrange a funeral for a loved one.

Whether sudden or expected, bereavement can be a traumatic experience. That’s why we make our professional, experienced help available any time of the day or night including weekends and all bank holidays.

There are some things you may need to do immediately, such as arranging with us to have your loved one transferred into our care and registering the death.

Just remember, we’re here to advise and guide you, so if you need help at this difficult time, please call us on 0121 476 9111.

You can call our 24 hour call out service on

0121 476 9111

Want to know more about Mortons?

Download our brochure

Immediate actions

The things that need to be done immediately will vary depending upon the individual circumstances of your bereavement. Many things need to be taken care of, from registering the death to notifying particular organisations.



Registering the death

When someone passes away, you will need to Register their death, our guide to registering the death will outline the processes you will need follow.

If you need further help or assistance, please do not hesitate to contact us.

Guide to registering a death


Arranging a funeral

Once you’re ready to plan the funeral, simply give us a call on 0121 476 9111 to arrange a date, time and place convenient for us to meet with you. We’ll guide and support you through the various options.

Guide to arranging a funeral


Announcing the funeral

There are many different ways to let friends, family and colleagues know about funeral arrangements.

Our announcing the funeral page outlines some of the best ways to let others know about a funeral, including traditional methods, such as newspapers, and more modern methods such as social media and email.



Announcing the funeral

Some people gain comfort from paying their respects.

If you do wish to visit a loved one, we have purpose built viewing suites at our Northfield and Rubery branches. These are not dedicated to any religious order and are easily accessible even for those visitors with mobility issues.


Wish to thank all staff at Mortons for being helpful, caring, understanding at my fathers funeral. Used the same director at mums funeral 10 yrs ago so recommend. Made the day a bit easier on a sad day.

Anne Moghraby Rating: 5
More reviews