What our clients say…

We are still researching Funeral Directors comparison websites as we are cautious about paying a higher fee to receive a higher listing – that wouldn’t sit well with our ethos of “Integrity in all we do.”

In the meantime, we’d prefer you to see what our actual clients think of us. These are real quotes from real people: Another reason to trust Mortons.

We are very proud to serve our clients and value the trust and confidence they bestow upon us.  We are very honoured that many of our clients like to tell us about the service they’ve received and how it made them feel. We’d like to share some of these comments with you.

Vic Morton did my mother’s funeral 59 years ago and you did my father’s 26 years ago, everything you do is as perfect now as it was then.  


Mrs M (Northfield)

I consider Mortons the gold standard for Funeral Directors.  


Mrs B (Cofton Hackett)

Excellent Service.  


Ms H (Tamworth)

Fantastic.  I couldn’t have asked for a better send off for my Father – Thank you. 


Mrs H  (Wiltshire)

All staff we met were helpful and courteous.  


Mrs H (Devon)

A difficult time was made easier with all the help that we received, everything was provided effortlessly. 


Mrs A (Kings Norton)

You covered things we would not have thought of.  Excellent.  


Mrs W  (Bournville)

I am grateful for all the care and help that was given to me, the service was excellent, I cannot fault it and I would like to say thank you very much.  


Mrs A (Selly Oak)

One word, excellent!   Perfect Service – thank you. 


Mrs P (Druids Heath)

My sons and I cannot fault in any way the service you gave us.  If a funeral could be perfect, it was.  Thank you.  


Mrs O (Frankley)

The service you provided helped us at this sad time.  The sympathy and guidance shown was excellent.  We were carried without having to think what comes next. 


Mrs P (Rednal)

Appropriate for the occasion and respectful of our wishes.  The day of the service was impeccable and as discussed.  


Mr McN (Bromsgrove)

It was a lovely service and although sad, it was a happy day, you were very helpful. 


Mrs G (Stourbridge)

From our first call to after the funeral we could not fault the service.  Well done to all.  


Mr P (Harborne)

Perfect balance of sympathy and professionalism.  


Mr C (Barnt Green)

All of Mortons staff were marvellous, my family were all very happy and grateful.   


Mrs T (Bournville)

We wanted a family run business; the staff were more than helpful and very patient.  


Mr C (Tamworth)

Your whole team treated our family with respect.  


Mr O’N (Northfield)

We were very impressed.  Everything was arranged for us efficiently and sympathetically.  It was conducted perfectly and professionally.  We couldn’t have wished for anything better, it was so well done. 


Mrs R (Hockley Heath)

The service was exemplary. 


Mr W (Solihull)

Excellent all round, with kindness and consideration.  


Mrs H (Cofton Hackett)

Our need and views were listened to, we were given a drink and the environment was calm, relaxing and professional.  A lovely dignified service, many thanks.    


Mrs F (Rednal)

You have always had a good reputation and members of our family have used your services – I am so pleased we chose Mortons.  You were professional and Nicola made us feel that you would care for our father.  What a wonderful service, I cannot thank you all enough for the way in which you accommodated our needs, you made an unbearable situation more bearable.  

Mrs H (Bromsgrove)

The staff you employ do you proud.  I felt on the day and the run up to her departure nothing but respect.  I cannot say anymore.  My children know that when it’s “my turn” that they are to contact yourselves.  


Mrs V (Romsley)

Exactly as I wanted and dealt with so sympathetically.


Mrs F (Rubery)

We found all staff professional, caring and most competent.  On the day we felt the proceedings were conducted with dignity and great integrity.


Mrs L (Solihull)

I couldn’t fault the service provided, which was extremely good!  


Mr B (Bromsgrove)

The service was excellent throughout. 


Mrs C (Northfield)

Nothing seemed too much trouble.  


Mrs H (West Heath)

I cannot speak highly enough of the service you give. 


Mrs P (Northfield)

The whole funeral was beautiful, my Dad would have adored the horses. 


Mrs B (West Heath)

We have used the services of Mortons previously and found your compassion and understanding of the highest degree.  


Mr S (Rednal)

Having to go through this very difficult time, everyone at Mortons took the pressure off the family, re – the funeral arrangements and were very helpful and considerate.  


Mr O (Barnt Green)

Mortons did us, and Mum very proud.  


Mr K (Northfield)

We were very happy with the service.  The advice was fantastic, as we did not know where to begin.  


Miss McG  (Hollywood)

We valued the personal service.  


Mrs P (Rubery)

The whole family were very pleased and would like to thank all the staff at Mortons for their professional attitude before, during and after the funeral.  Taking the time to ensure that the whole sad occasion of my mother’s funeral took place without any complications, placing everyone who attended at ease and at peace. 


Mr C (Northfield)

Excellent. Very attentive and accommodating to all of our requests – always available to help us. Thank you for all your help during this sad and difficult time.    


Mrs C (Bedfordshire)

Your staff took away all of my worries and fears under difficult circumstances.  It was a major load off my shoulders.  


Mr D (Northfield)

Very efficient, friendly, helpful and sympathetic – thanks very much. 


Mrs N (Bromsgrove)

Willing to help in every aspect – thank you.  


Mrs B (Northfield)

Arrangements were made through Northfield with exceptional assistance.  The complete funeral arrangements by Mortons made the difficult day much easier.  Thank you to your team. 

Mr K (Barnt Green)

Only one comment…. excellent from beginning to end all staff gave excellent attention.  


Mr W (Redditch)

The funeral staff were first class.  Many thanks to everyone for their efforts on a sad day. 

Mrs W (Barnt Green)

From the moment we phoned we were put at ease.  Thank you all so much for your help in our time of need. 


Mrs C (Weoley Castle)

At every point we were treated with consideration, kindness and respect for our wishes.  All our needs were anticipated and met.  


Mrs W (Northfield)

Could not have wished for better.  


Mrs B (Cofton Hackett)

Excellent service – you all took the worry off our shoulders and made it a smooth and lovely day for us all.  


Mrs H (Selly Oak)

All our instructions were carried out as requested. 


Mr W (Northfield)

I have nothing but praise for all the people involved on the day.  


Mr E (Kings Heath)

On the day I was told exactly what would happen and it went like clockwork.   


Mrs G (Northfield)

We were greeted and very sympathetically dealt with – taking us through each stage and listening to our wishes and how they could be incorporated into the funeral arrangements.  The hearse, cars and attendants were impeccably presented, arriving at our agreed meeting place on time.  Your professionalism was excellent. 


Mr D (Bromsgrove)

Very helpful, supportive and efficient.  You went beyond the call of duty. 


Mrs C (Rubery)

The service we experienced was exemplary.  The dignity, respect and professionalism shown to my mother and my family was beyond reproach.  I cannot thank you all enough for everything you did.  


Mrs S (Northfield)

Everything was perfect, down to every minute detail – thank you.  


Mrs H (Bromsgrove)

Absolutely first-rate service – could not fault the attention to detail; and respectful, personal service.  Northing was too much trouble, staff were amazing!  We felt we were dealing with a company we could trust at a difficult time. 


Mrs R (Bournville)

The service you provided was brilliant and we thank you so much for that. 

Mrs A (Northfield)

We were very well looked after which made the day more bearable.  


Mrs G (Kings Norton)

I was and have been impressed by the respect shown in Church by your staff.  I also felt completely secure in your competence of funeral arrangements. 

Mrs O (Northfield)

Thank you for making a very sad and emotional day go smoothly and easily.  I felt “looked after” and it really helped.  I can’t thank you enough. 


Mrs C (Ross-On-Wye)

Truly wonderful.  Every member of the Mortons team were amazing and dealt with our family exceptionally.  Thank you.

Mrs L (Rubery)

We would just like to say thank you very much for helping give my mother a special day.  Mortons was a big part of that day.


Mrs S (Bartley Green)

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Professionally qualified Independent Funeral Directors, arranging and conducting funerals all over the UK.