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Funeral Arranger and Assistant

We are seeking to recruit a compassionate and professional Funeral Arranger and Assistant

Salary: £25,070.00-£27,478.36 /year

Not all Funeral Directors are the same! Mortons Funeral Directors began as a family business over 120 years ago and the same two families have been at the helm ever since. We are passionate and enthusiastic about customer service and uncompromising in our desire to provide the very best for all our clients.

We have a vacancy for a permanent full-time Funeral Arranger and Assistant based at our prestigious premises in Northfield, Rubery & Cotteridge, Birmingham. This position is physically demanding but has an extremely rewarding salary package and brings immense job-satisfaction too – the letters and cards of appreciation we receive from our clients are testimony to this – you’ll be helping our fantastic team to care for those we serve and making a difficult time memorable for all the right reasons.

Are you?

  • Experienced in customer/client service
  • Able to communicate in a clear and considerate way
  • Well presented, courteous and of good character
  • Willing to go the extra mile to make the loss of someone less painful than it may otherwise be
  • Seeking a truly rewarding position serving others at a time of immense need

If you can answer YES to all these questions, then you could be the person we’re looking for.

You can call our 24 hour call out service on

0121 476 9111

Want to know more about Mortons?

Download our brochure

Your day may include:

  • Meeting with recently bereaved families/friends of the deceased to understand their wishes.
  • Advising client families on funeral options.
  • Liaising with the team to ensure everything is in place pre-and post-funeral.
  • Ensuring paperwork and systems are up to date and completed in an accurate and timely fashion.
  • Ensuring all work and office administration tasks are completed efficiently and courteously.
  • Ensuring the highest standards of customer service are met and to go the ‘extra mile’.
  • Liaising with external organisations e.g. Her Majesty’s Coroner’s Office, Hospitals, Doctors, members of the clergy/civil celebrants regarding the funeral arrangements.


We would need you to:

  • Hold a clean current UK driving licence
  • Consent to DBS checks as required


The rewards are:

  • Competitive and rewarding salary package
  • 28 days annual leave including statutory holidays
  • Full uniform provided
  • Company Pension Scheme
  • Excellent training programme
  • Opportunity to gain professional qualifications


The application process:

  • Please send your application with a copy of your CV (including a telephone number) to
  • If you meet our requirements, we’ll call you to enable us to have a preliminary discussion
  • You may then be invited for an informal interview where you’ll need to bring your driving licence and proof that you have the right to work in the UK
  • You may be asked to attend a formal interview and to provide names and addresses of referees
  • Subject to the above an offer of employment may be made

Please note that our selection procedure usually takes 20 working days. We regret that we cannot respond personally to every application – if therefore you do not hear from us within 10 days, we regret that your application was unsuccessful.

Wish to thank all staff at Mortons for being helpful, caring, understanding at my fathers funeral. Used the same director at mums funeral 10 yrs ago so recommend. Made the day a bit easier on a sad day.

Anne Moghraby Rating: 5
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